← Back to home

Terms of Service

Effective Date: Jan 1st, 2026

DCG Business Restoration

Website: Official company website

SMS MESSAGING TERMS & COMPLIANCE

1. Program Description

This messaging program sends SMS/text messages from DCG Business Restoration to individuals who have submitted an inquiry, booked an appointment, requested a consultation, or requested customer support through our website, scheduling forms, or other business communication channels.

Opt-in is collected through web forms, scheduling forms, or other approved consent methods with a dedicated checkbox or clear consent language for SMS/text messaging.

Messages may include appointment confirmations, appointment reminders, rescheduling updates, consultation follow-ups, customer support communications, and important service-related updates.

2. Opt-In & Consent

By providing your phone number and opting into SMS/text messaging, you agree to receive text messages from DCG Business Restoration.

You will only receive text messages if you have provided consent. Consent to receive SMS/text messages is not a condition of purchase.

3. Cancellation Instructions

You can cancel the SMS service at any time by replying “STOP” to the same number that sent you messages.

After you reply “STOP,” we will send one final SMS message confirming that you have been unsubscribed. After this confirmation, you will no longer receive SMS messages from us unless you opt in again.

To rejoin, submit a new form or opt in again through the same process you used initially.

4. Support Information

If you experience issues with the messaging program, reply “HELP” for assistance.

You may also contact us directly by calling (949) 371-8885 during regular business hours.

5. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

6. Message & Data Rates

Message and data rates may apply for messages sent to you from us and messages sent from you to us.

Message frequency may vary based on your interaction with our business, your appointment schedule, and your requested support needs.

For questions about your text plan or data plan, contact your wireless provider.

7. Supported Carriers

Our SMS program is intended to work with major U.S. wireless carriers, including AT&T, Verizon, T-Mobile, and most regional carriers. Wireless carrier participation may vary.

8. Age Restriction

You must be 18 years or older to participate in our SMS program.

9. Privacy Policy

For privacy-related inquiries, please refer to our Privacy Policy.

10. SMS Data Protection

  • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
  • Information sharing with subcontractors or service providers in support services, such as customer service, CRM support, appointment scheduling, website support, or message delivery, is permitted only as necessary to provide our direct services.
  • Text messaging originator opt-in data and consent information will not be shared with any third parties, except aggregators and providers of text messaging services solely as necessary to deliver messages you have consented to receive.
  • We comply with applicable laws and guidelines regarding SMS communications, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

GENERAL TERMS

This website is owned and operated by DCG Business Restoration (“Company,” “we,” “us,” or “our”).

By accessing or using this website, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the website or services available through the website.

Accessing the website in any manner, whether automated or otherwise, constitutes use of the website and your agreement to be bound by these Terms of Service.

We reserve the right to update or change these Terms of Service at any time. If we make changes, we will post the revised Terms of Service on this website with the updated effective date. By continuing to use the website after changes are posted, you accept the updated Terms of Service.

INTELLECTUAL PROPERTY RIGHTS

Our Limited License to You

This website and all materials available on the website, including text, graphics, logos, images, videos, designs, downloads, and other content, are the property of DCG Business Restoration or our affiliates, partners, or licensors. These materials are protected by copyright, trademark, and other intellectual property laws.

The website is provided for your personal, non-commercial use.

You may not use the website or materials available on the website in a manner that infringes on our rights or that has not been authorized by us.

Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute any material from the website in any manner or medium.

You may download or print one copy of individual website pages for your personal, non-commercial use, provided that you keep all copyright and proprietary notices intact.

Your License to Us

By submitting any material to us through the website, forms, email, social media, or other communication channels, including comments, reviews, messages, photos, videos, or other content, you represent that you own the material or have obtained the necessary permissions to share it.

You grant us a royalty-free, non-exclusive, worldwide license to use, reproduce, modify, display, and distribute such material as reasonably necessary to operate our business, provide services, respond to inquiries, improve our website, and communicate with you.

You agree not to submit any content that is unlawful, harmful, defamatory, abusive, infringing, misleading, or otherwise inappropriate.

DISCLAIMERS

The information, products, and services offered on or through this website are provided “as is” and without warranties of any kind, either express or implied.

To the fullest extent permitted by applicable law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the website will be uninterrupted, error-free, secure, or free from viruses or harmful components.

Any information provided on this website is for general informational purposes only and should not be considered professional advice. You should consult with a qualified professional regarding your specific situation before making decisions based on information found on this website.

THIRD-PARTY LINKS

Our website may contain links or references to third-party websites, platforms, tools, or services. These links are provided for convenience only.

We do not control third-party websites and are not responsible for their content, privacy practices, terms, accuracy, products, services, or business practices.

Our linking to third-party websites does not imply endorsement, sponsorship, or approval of those websites or their offerings.

ONLINE COMMERCE

Certain sections of the website may allow you to purchase products or services or may direct you to third-party vendors, payment processors, scheduling tools, or service providers.

If you make a purchase through a third-party platform or vendor, your transaction may be subject to that third party’s terms, conditions, and privacy policy.

We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of third-party products, services, or platforms.

Your participation in any transaction or communication with third-party vendors is solely between you and the third party.

REGISTRATION & PASSWORDS

To access certain features of the website, you may be required to register or create an account.

You agree to provide accurate, current, and complete information during the registration process and to update such information as needed.

You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.

If you suspect unauthorized access to your account, notify us immediately by phone.

We are not liable for any loss or damage arising from your failure to protect your account credentials.

USER CONDUCT

You agree not to use the website to:

  • Violate any applicable law or regulation
  • Infringe on the rights of others
  • Submit false, misleading, abusive, or harmful information
  • Attempt to gain unauthorized access to our systems
  • Interfere with the security, functionality, or operation of the website
  • Upload viruses, malware, or harmful code
  • Use automated tools to scrape, copy, or collect website content without permission

We reserve the right to restrict or terminate access to the website if we believe a user has violated these Terms of Service.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, DCG Business Restoration and its officers, directors, employees, contractors, agents, affiliates, and service providers shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or other damages arising out of or related to your use of the website, services, content, third-party links, or communications.

This limitation applies even if we have been advised of the possibility of such damages.

INDEMNIFICATION

You agree to indemnify and hold harmless DCG Business Restoration, its affiliates, and their respective officers, directors, employees, contractors, agents, and service providers from any claims, causes of action, damages, liabilities, costs, and expenses, including reasonable attorney’s fees, arising out of or related to:

  • Your use of the website
  • Your violation of these Terms of Service
  • Your violation of any law or regulation
  • Your infringement of any rights of another person or entity
  • Any content or information you submit to us

TERMINATION

We reserve the right to terminate or suspend your access to the website, without notice, if we determine that you have violated these Terms of Service or engaged in conduct that we consider inappropriate, unlawful, harmful, or disruptive.

Upon termination, you must cease all use of the website and any content obtained from it.

GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

Any dispute arising under or relating to these Terms of Service, the website, or our services shall be resolved in accordance with applicable law.

CHANGES TO TERMS OF SERVICE

We may update these Terms of Service from time to time. The latest version will always be available on our website with the effective date listed above.

For significant changes, we may notify users by posting a notice on our website or through other reasonable communication methods.

CONTACT US

If you have questions about these Terms of Service, please contact us at:

DCG Business Restoration
Phone: (949) 371-8885
Website: Official company website

By using our website and services, you consent to these Terms of Service.